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What Can I Expect from an Infusion Appointment?

In our infusion center, all patients receive their infusions in small, private rooms.

The length of time infusion treatments take varies greatly, depending on patients’ needs and the types of infusions given. A treatment can last several hours.

Throughout the infusion appointment, patients must stay in the room, except during bathroom visits.

During the infusion appointment, doctors and/or other health care providers might visit the patient.

Can Others Accompany the Patient During an Infusion Appointment?

A parent or guardian must accompany the patient throughout the infusion procedure, leaving only briefly for needs such as getting food or using the bathroom.

Space in the treatment rooms is limited. For that reason, and to ensure that the parent or guardian can focus on the patient’s needs during the infusion, we request that others—including the patient’s siblings and friends—do not stay in the room during the procedure. Other adults or supervised children at Gillette during the infusion appointment are welcome to spend the time in Gillette waiting areas and playrooms, which offer toys, television, and comfortable seating.

Is There a Bathroom in the Infusion Center?

The infusion center includes one bathroom for use by patients and their accompanying parents or guardians. Patients can use the bathroom while attached to their infusion equipment.

How Do Patients Get Meals in the Infusion Center?

We provide patients with free meals, delivered to the room. Parents or guardians accompanying patients during infusions may pay for additional delivered meals.

A menu is available in the infusion room. To order from the room phone, dial 3663. From your cell phone, dial 651-254-3663.

If a patient needs assistance placing an order, Gillette staff will help.

While placing an order, be sure to mention if the patient has food allergies, is on a special diet, or requires Kosher, vegetarian, or other special types of meals.

Parents or guardians may leave the infusion center to buy food and beverages from several locations within Gillette and Regions Hospital, and then bring meal items back to the room.

Many nearby restaurants deliver food to Gillette. To see menus, ask your nurse.

The infusion center has a refrigerator available to temporarily store a few food items patients and their families bring from home.

What Are the Options for Activities and Entertainment in the Infusion Center?

To help occupy time while receiving infusions, patients may bring books, toys, schoolwork, and electronic devices, including computers, tablets, and cell phones. We have televisions and DVD players available here.

We provide free Wi-Fi service so you can access the internet from treatment rooms and waiting areas. To connect, follow these instructions.

  1. With your wireless device powered on and wireless connectivity enabled, search for available wireless networks.
  2. Select our guest network, gcshguest. No password is required.
  3. The network will check to see if your device contains malware. If malware is detected, the connection will be rejected.
  4. After a few seconds, if no malware is detected, your device should connect to the network.
  5. If you have problems or questions, ask your nurse to call Gillette’s helpdesk.

Our guest network might not accommodate the use of some streaming media websites that require high bandwidth. For example, you can play YouTube videos, but not video from Netflix or Hulu.

Questions?

For more information, talk to your infusion center nurse.

This information is for educational purposes only. It is not intended to replace the advice of your health care providers. If you have any questions, talk with your doctor or others on your health care team.

If you are a Gillette patient with urgent questions or concerns, please contact Telehealth Nursing at 651-229-3890.

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